Response body is null

Shopify: Response body is null

Issue:

Failed to update a product or variant due to an intermittent connectivity issue with Shopify API.

Applies to:

shopify

Solution:

Please follow the steps below to resolve the issue:

  • On your Stock2Shop console, navigate to Queue > View.
  • Under search results, find the relevant queue item.
  • Click on the three vertical dots and click Try Again.

Please note that you may need to make multiple “Try Again” attempts in your Stock2Shop console’s Queue, depending on the availability of the Shopify API.

If the issue persists, please contact Stock2Shop Support.