Raise Orders
You can choose whether the order document created in IQ Retail will be a sales order or invoice.
Assign administrators in your business to receive notifications at various stages of the syncing process. You can also alert specific administrators of certain sync activity, eg the sales manager can receive notifications of successful orders and the IT manager can be notified of failed orders.
Create a default customer account on IQ Retail into which all Amazon orders will sync. This will prevent you from having a multitude of customer accounts on your accounting software unnecessarily.
If an order fails to process to IQ Retail, an error will appear in your Stock2Shop console and you will be sent an email notification. The error will give an indication of what caused the failure, and once you’ve rectified the issue, you can reset the order to try again.
Click here to view our IQ Retail feature set.
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