Automate Raising Orders

Custom notifications

Assign administrators in your business to receive notifications at various stages of the syncing process. You can also alert specific administrators of certain sync activity, eg the sales manager can receive notifications of successful orders and the IT manager can be notified of failed orders.

Create orders depending on status

You can decide whether all completed WooCommerce orders are raised into DEAR Inventory, or only those that have a specific order status, eg “PROCESSING”.

Decide the type of sale documents created in DEAR Inventory

Sale documents in DEAR Inventory are processed in a specific sequence, starting with a sale and ending in a sale invoice. You can determine to what extent a document is processed in DEAR Inventory once a valid order is received from WooCommerce. In other words, you may wish for WooCommerce to create sale orders, leaving you to handle the processing of invoices manually, or you may prefer to automate the processing of the document all the way through to sale invoice.

Set your debtors account

Create a default customer account on DEAR Inventory into which all WooCommerce orders will sync. This will prevent you from having loads of customer accounts on your ERP unnecessarily.

Customise order fields

You can map the data received on the WooCommerce order to the relevant fields on the DEAR Inventory sales document. Provided the data can be captured in your standard order screen on DEAR, it can be added automatically by Stock2Shop.

Error management

If an order fails to process to IQ Retail, an error will appear in your Stock2Shop console and you will be sent an email notification. The error will give an indication of what caused the failure, and once you’ve rectified the issue, you can reset the order to try again.

Click here to view our DEAR Inventory feature set.

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