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One of the most important things to understand about ecommerce is the fulfillment process. Seamless fulfillment will make your business – and your life – much easier, while a complicated fulfillment process can slow everything down.
In essence, online order fulfillment is all the steps between the customer placing the order and receiving their goods. That might sound pretty simple, but there is a lot to consider. Once you receive the order, it needs to be processed, the product needs to be picked and packed, and then the parcel needs to be dispatched. While many companies choose to do this themselves, others use a fulfillment service.
There is a misconception that ecommerce platforms (like Shopify, WooCommerce or Magento) provide this service out of the box. Unfortunately, that’s not the case. This is a process you need to put in place, and it is arguably the most important aspect to any online business.
There are a number of questions to ask yourself that can help when figuring out what your fulfillment process should be, and whether it can be handled in-house or you need to use a third-party service.
Once you’ve decided on your fulfillment process, Stock2Shop can integrate your various systems and automate ordering. We’ll save you time and help you avoid data capturing errors by sending orders directly from your ERP to your fulfillment service. We can also help you keep track of your stock from one simple, easy-to-use console. Get in touch with us to find out more.
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