Automate Raising Orders
Assign administrators in your business to receive notifications at various stages of the syncing process. You can also alert specific administrators of certain sync activity, eg the sales manager can receive notifications of successful orders and the IT manager can be notified of failed orders.
You can decide whether all completed Magento orders are raised into Dolfin, or only those that have a specific order state, eg “PROCESSING”.
Create a default account on Dolfin into which all retail Magento orders will sync. For wholesale customers, you can ensure their orders flow into their dedicated Dolfin account.
You can map the data received on the Magento order to the relevant fields on the Dolfin sales document. Provided the data can be captured in your standard order screen on Dolfin, it can be added automatically by Stock2Shop.
If an order fails to process to Dolfin, an error will appear in your Stock2Shop console and you will be sent an email notification. The error will give an indication of what caused the failure, and once you’ve rectified the issue, you can reset the order to try again.
Click here to view our Dolfin feature set.
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