You can view, edit, reset and export information about your orders directly on your Stock2Shop console.
In the below documentation we will be covering:
Once you have orders in Stock2Shop, there are a few ways in which you can view, search and filter for orders.
To view a list of your orders:
To search for a specific order:
To filter for a specific order or orders:
You can view each stage of the order payload journey, from when it was received from the sales channel to when it was updated, to when it was added to your source:
You can export your orders to a CSV file where you will be able to work with the data outside of Stock2Shop.
By default, the export will contain only the following information for each order. No order line item information will be exported:
created order_id channel_order_code source_order_code channel_id source_id status total_discount sub_total tax total customer_first_name customer_last_name customer_email
You can import individual orders from your source (ERP / accounting system) and add them to Stock2Shop:
You can view, edit and manually fulfill orders in the Stock2Shop console.
To view order fulfillment information regarding a specific order:
To manually edit and fuflill an order:
You can manually send your order to your source from the Stock2Shop console:
You can reset orders that have already been processed to your source:
Resetting the order will set the status to “processing” and remove all the order codes linking this order to your source.
We would love to take you through a no-obligation demonstration of how Stock2Shop passes data between systems. Fill out the form below, and a salesperson will be in touch to arrange a conference call, or to simply contact us for more information.