Shopify - Invalid Product
The Invalid Product error occurs when Stock2Shop is trying to affect a Shopify product that is broken. It may occur on any instruction, ie add_product | add_variant | add_image | update_product | update_variant
The product on Shopify is broken and cannot be updated. When Stock2Shop tries to run an instruction on the product, it blocks the queue with the Invalid Product error.
If the product saves, please let Stock2Shop support know that this is the case and provide them with logins to the site for them to investigate further. If the product does not save and displays an error, follow the below to resolve the error.
The product will be added to the back of the queue to be created / updated.
Note, If there were already updates in the queue for that product, they may fail. You should skip those product updates until the new “add” queue item is issued for the product.
We would love to take you through a no-obligation demonstration of how Stock2Shop passes data between systems. Fill out the form below, and a salesperson will be in touch to arrange a conference call, or to simply contact us for more information.