Undefined Property StdClass Increment Id

Magento: Undefined Property StdClass Increment Id


Stock2Shop is trying to sync an order from Magento with an external order number (passed on the increment ID field) that already exists in Stock2Shop.

Applies to:



To confirm the issue:

  • In Stock2Shop, navigate to Queue > View.
  • 3 dots > View Item.
  • Search for and copy the “increment_id” value.
  • Navigate to Orders > View.
  • Search for the increment id, which in Stock2Shop is displayed as the “Channel Code”.
  • If increment_id is found, then tbe order number already exists in Stock2Shop.

Once the error is confirmed, it is likely that the order is a duplicate. Confirm order details against those found in Stock2Shop, and the order can be skipped if it is indeed a duplicate.

If you need to process the order and the same order number in Stock2Shop has different details, then please create the order manually in your ERP / accounting system and/or fulfillment service as our system won’t accept an order number that has already been allocated.